Chapter 12 - Integrating the Organization from End to End – Enterprise Resource Planning

So guys, now we are learning about ERP!

When a user enters or updates information in one module, it is immediately and automatically updated throughout the entire system

ERP systems automate business processes

INTEGRATING CRM, SCM AND ERP 

SCM, CRM, and ERP are the backbone of e-business

Integration of these applications is the key to success for many companies

INtegration allows the unlocking of information to make it available to any user, anywhere, anytime

General audience and purpose of SCM, CRM and ERP

INTEGRATING TOOLS

Many companies purchase modules from an ERP vendor, an SCM vendor, and a CRM vendor and must integrate the different modules togetheR

Middleware – several different types of software which sit in the middle of and provide connectivity between two or more software applications

Enterprise application integration (EAI) middleware – packages together commonly used functionality which reduced the time necessary to develop solutions that integrate applications from multiple vendors

ERP (ENTERPRISE RESOURCE PLANNING)

ERP systems must integrate various organization processes and be:

Flexible – must be able to quickly respond to the changing needs of the organization

Modular and open – must have an open system architecture, meaning that any module can be interface, with or detached whenever required without affecting the other modules

Comprehensive – must be able to support a variety of organizational functions for a wide range of businesses

Beyond the company – must support external partnerships and collaboration efforts

ERP solutions are growing because:

ERP is a logical solution to the mess of incompatible applications that had sprung  up in most businesses

ERP addresses the need for global information sharing and reporting

ERP is used to avoid the pain and expense of fixing legacy systems

THANK YOU! :)