Chapter 1 - Business Driven Technology

INFORMATION TECHNOLOGY (IT)

IT is information technology is a field concerned with the use of technology in managing and processing information. It is an important enabler of business success and innovation.

Organization typically operates by functional areas or functional silos. Functional areas are interdependent but with IT, all information can be separated easily.

MANAGEMENT INFORMATION SYSTEM (MIS)

Is a general name for the business function and academic discipline covering the application of poeple, technologies and procedures to solve business problems. It is a business function similar to accounting, finance, operation and human resources. But what is data, information and business intelligence? well...

Data - raw facts that describe the characteristic of an event

Information - data converted into a meaningful and useful context

Business intelligence – applications and technologies that are used to support decision-making efforts

IT Resources

Organizational information includes :

Information-Functional Culture - Employees use information as a means of exercising influence or power over others. For example, a manager in sales refuses to share information with marketing. This causes marketing to need the sales manager’s input each time a new sales strategy is developed.

Information-Sharing Culture  - Employees across departments trust each other to use information (especially about problems and failures) to improve performance.

Information-Inquiring Culture - Employees across departments search for information to better understand the future and align themselves with current trends and new directions.

Information-Discovery Culture - Employees across departments are open to new insights about crisis and radical changes and seek ways to create competitive advantages.